August 12 2016
PapersLead.com is no newcomer to the online writing service industry, with enough reason to believe that their reported age of 6 years is correct. The services advertised are following the usual formula found when it comes to academic writing: essays, term papers, dissertations, among others.
We decided to do a little research about the company first and then order a paper in the same way a regular student would. We searched the web for information from sources that have no connections to the company. We read opinions to see what the general reception is according to other customer reviews, compared it to what is advertised and then we were finally prepared to use their services and judge the quality for our review.
Service Quality
When we searched for reviews online, it was a bit tricky to find trustworthy opinions. According to what we learned about the website, there is the practice of encouraging positive reviews on external websites by offering several discounts and rewards.
Therefore, we browsed through the mentions of PapersLead on social media. Opinions were mixed: while some people were satisfied with the results, others claimed the papers had research and writing flaws.
Unfortunately, those flaws hit us too. The paper presented enough incorrect word usage and improper grammar for us to conclude that the writer was no native English speaker, as advertised. The resources used were another disappointing aspect, seeing how we managed to find better ones on our own. It seems that the company does not put too much effort into research and simply sticks to some of the first results found in a search engine.
We can only call the writing average because of the absolutely awful cases we witnessed in the past – the problems were at least less frequent here.
Delivery was on time, as well.
Staff and Support
As is often the case, the company offers no evidence for their claims of having native English speakers with Master’s degree or Ph.D. as writers. If only a few writer names could be mentioned, along with verifiable credentials, it would add a lot to their credibility. Needless to say, we know perfectly well the reason why they are missing. The writers they advertise are not what their testimonials claim.
As for customer support, we contacted them in order to clarify a problem, yet the response was not satisfactory. The company claims to offer dissertation papers, something we couldn’t pick as an option when placing our order. Their response was to simply mention our needs in the field for additional information, which is a workaround.
You shouldn’t need to contact the support department for a basic order.
Prices
Prices are a little below average, starting from $10/page and ranging up to $40 per page, depending on education level and deadline.
Features and discounts
A promo code can be received periodically if you sign up to the company’s newsletter. We didn’t find any other discounts in the form of coupon codes; it seems like praising the company online is the only reliable way of having reduced prices.
Conclusion
If you were worrying about Papers Lead being a fraud or scam, that is not the case. They’re just a company with mediocre products. Our objective rating is 2.5 out of 5 stars.